Where non-accounting invoices are sent to (Email or Quarantine)

Created by Lukas Christensen, Modified on Mon, 30 Oct, 2023 at 10:52 AM by Lukas Christensen

First, you must go into settings, which you will find in the top right corner.
Go to customer profile.
Under customer profile, click on submitting documents.
If you submit a document that we do not consider to be an accounting document, it will be sent to either quarantine or email. If you receive something that is not considered an accounting document but still want it in the system, you should choose "quarantine" as it will then land in the quarantine tab in the approval flow. However, if you choose email, the rejected documents will be sent to your email for error reporting. Here, you can access the document through a link in the email, where there will also be a description of why it was rejected.